Privacy Policy

Welcome to Econara! This Privacy Policy explains how Blockode Sdn Bhd ("us", "we", or "our") collects, uses, shares, and protects information in relation to our website https://www.econara.xyz (the "Site"), and any software, services, and applications provided by us (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our Service to you. The types of information we may collect include:

a. Personal Data You Provide to Us:

• **Account Information:** When you register for an account, we collect information such as your name (optional), username, email address, and password (stored as a hash).
• **Payment Information:** If you subscribe to our paid services, our third-party payment processor (Stripe) will collect and process your payment information. We do not directly store your full credit card details.
• **User Content:** Information you provide when using interactive features of the Service, such as saved favorite indicators or alert configurations.
• **Communications:** If you contact us directly (e.g., for support or feedback), we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

b. Information We Collect Automatically (Usage Data):

When you access or use our Service, we may automatically collect certain information, including:

• **Log and Usage Data:** This may include your IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, links clicked, and other statistics.
• **Device Information:** Information about the computer or mobile device you use to access our Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• **Cookies and Similar Tracking Technologies:** We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

Blockode Sdn Bhd uses the collected data for various purposes:

• To provide, operate, and maintain our Service.
• To improve, personalize, and expand our Service.
• To understand and analyze how you use our Service.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (with your consent where required).
• To process your transactions and manage your subscriptions.
• To send you emails (e.g., account verification, password resets, service updates, newsletters if you opt-in).
• To find and prevent fraud and abuse.
• For compliance purposes, including enforcing our Terms of Service, or other legal rights.

3. How We Share Your Information

We may share the information we collect in various ways, including the following:

• **Service Providers:** We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing (Stripe), data hosting (e.g., Vercel), email delivery (e.g., Brevo), analytics (e.g., Google Analytics), and customer support tools. These service providers are contractually bound to protect your information and use it only for the purposes for which it was disclosed.
• **Business Transfers:** If Blockode Sdn Bhd is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.
• **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), to protect and defend our rights or property, to prevent or investigate possible wrongdoing in connection with the Service, to protect the personal safety of users of the Service or the public, or to protect against legal liability.
• **With Your Consent:** We may disclose your personal information for any other purpose with your consent.

4. Data Security

We implement a variety of security measures designed to protect the security of your personal information. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the primary operational jurisdiction of our servers and choose to provide information to us, please note that we transfer the data, including Personal Data, to our server locations (which may include the United States or other countries) and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7. Your Data Protection Rights

Depending on your location and applicable law (such as GDPR for users in the European Economic Area or similar local laws), you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent – If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you wish to exercise any of these rights, please contact us at support@econara.xyz. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact Blockode Sdn Bhd by email at support@econara.xyz.